Complete Protection. Absolute Peace of Mind.
Enterprise-grade cybersecurity and managed IT services designed for businesses that refuse to compromise on security.
OUR CORE VALUES
Everything Your Business Needs
20+ comprehensive security and IT services in one powerful package
DNS Filtering
Cisco Umbrella
First line of defense blocking threats at the DNS layer
Email Security
Avanan
Advanced AI protection for Microsoft 365 & Google Workspace
24x7 SOC & SIEM
RocketCyber
Enterprise-grade monitoring 24/7/365
Dark Web Scanning
DarkWeb ID
Proactive credential monitoring across dark web sources
Vulnerability Scanning
Cyrisma
Continuous security assessment and compliance validation
Managed Detection & Response
Huntress
Advanced threat hunting beyond traditional antivirus
Security Training
BullPhish ID
Transform users into defenders with engaging training
Privileged Access Management
CyberQP
Eliminate excessive admin privileges with just-in-time access
Email Encryption
Zix
Automatic encryption for sensitive data and compliance
Office 365 Policy Management
Inforcer
Set-it-and-forget-it M365 security automation
Mobile Device Management
Microsoft Intune
Secure smartphones and tablets with centralized control
Cloud Backup
Datto SaaS
Protection beyond Microsoft/Google's recycling bin
Endpoint Backup
Datto
Continuous workstation protection with real-time backup
Proactive Maintenance
SOS Tech Group
Prevention beats reaction every time
System Monitoring
SOS Tech Group
24/7 infrastructure monitoring and predictive alerts
Discounted Vendor Rates
Partner Network
Preferred pricing on hardware, software, and services
Discounted Onsite Support
Special Pricing
Hands-on assistance at special Total Care pricing
24x7 Help Desk
SOS Tech Group
Real people, real expertise, any time
Quarterly Business Reviews
SOS Tech Group
Strategic technology partnership with executive reviews
Incident Response Planning
SOS Tech Group
Be prepared before disaster strikes
The SOS Approach
A proven 5-step methodology honed over 20+ years
Assess Your Environment
Comprehensive technology audit and data gathering provides a detailed picture of your existing architecture, infrastructure, and environment. We understand your unique challenges before proposing solutions.
Recommend Solutions
Research and analysis summarized in individually designed solutions that fit your business. Clear objectives, detailed architecture maps, and actionable plans tailored to your needs and budget.
Implement & Deploy
SOS manages every aspect: design, procurement, project management, testing, training, and documentation. We work closely with your team to ensure smooth deployment and adoption.
Monitor 24/7
Ensuring optimal and secure performance at all times is our job. Continuous monitoring, assessment, and tracking of your equipment, network, and applications keeps everything running smoothly.
Manage & Support
Our uniquely designed approach to systems maintenance and support reduces costs through greater efficiency. Enhanced stability with scheduled visits and round-the-clock monitoringβjust a phone call away.
Guaranteed Response Times
When you need us most, we're already responding
Complete System Outage
- Server failure
- Network-wide outage
- Complete email system down
- Major infrastructure failure
Department or Key App Down
- Department-wide software crash
- Core application downtime
- Critical system unavailable
- Multiple users affected
Individual User Issues
- Single workstation problems
- Printer malfunctions
- Password resets
- Software installation requests
Non-Critical Requests
- How-to questions
- Training requests
- Enhancement suggestions
- General inquiries
Complete System Outage
- Server hardware failure
- Network infrastructure down
- Physical security breach
- Facility-wide issues
Department or Key App Down
- Hardware replacement needed
- Network equipment failure
- Cable/infrastructure issues
- Multiple device problems
Individual User Issues
- Workstation hardware problems
- Peripheral device failures
- Physical setup assistance
- Equipment relocation
Non-Critical Requests
- Planned maintenance
- Infrastructure upgrades
- Training sessions
- Consulting visits
Need immediate assistance?
1-888-575-8942